Outsouce Smart: Scale Your Telecommunications & Utilities Team with Eterna

Outsource Smart:
Scale Your Energy & Utility Providers Team with Eterna

Build reliable, cost-effective teams with our specialized talent solutions designed specifically for the evolving needs of your industry.

Get Talent Support

Your Challenges, Our Solutions

We understand the unique challenges your industry faces. Here's how Eterna transforms those obstacles into opportunities.

High Recruitment Costs

Traditional hiring processes drain resources and time with uncertain outcomes.

Lengthy Time-to-Hire

Weeks or months of searching, interviewing, and onboarding delay critical projects.

High Turnover

Constant staff changes disrupt operations and create knowledge gaps.

Cost-Effective Talent

Our pre-vetted talent pool reduces hiring costs by up to 75% while maintaining quality.

Rapid Deployment

Our talent matching process delivers qualified professionals in under 30 days!

Retention Excellence

Our talent retention strategies and backup systems ensure continuity with over 90% retention rates.

Our Talent Makes the Difference

At Eterna Indonesia, we connect you with exceptional professionals who bring expertise, dedication, and fresh perspectives to your team.

Rigorously Vetted - Only the top 3% of applicants join our talent pool

Industry Specialists - Professionals with specific experience in your field

Continuous Development - Our talent receives ongoing training and support

Cultural Alignment - We match professionals who fit your company culture

Build Your Team →

Why Eterna Works for

Telecommunications & Utilities

Our specialized approach delivers measurable advantages for your specific industry needs.

Industry-Trained Professionals

Access talent with specific experience in your industry, eliminating lengthy training periods.

Cost-Efficient Hiring

Reduce overhead costs by up to 60% while maintaining quality and performance standards.

Time-Zone Aligned Support

Our teams work in your preferred time zones, ensuring seamless communication and collaboration.

Quick Deployment

Get your team up and running in days, not months, with our streamlined onboarding process.

Dedicated Customer Success

Your dedicated account manager ensures smooth operations and addresses concerns proactively.

Compliance Guaranteed

We handle all legal, HR, and compliance matters, reducing your administrative burden.

Client Success Story

RESULTS
Cost Reduction
40%
Productivity
+35%
Time-to-Hire
-75%

"Eterna transformed our operations by providing specialized talent that understood our industry challenges. Within 3 months, we increased productivity by 35% while reducing our staffing costs. Their team seamlessly integrated with our existing processes."

JD

James Davidson

Operations Director, Industry Leader

What They’re Saying About Eterna

The Eterna team makes my job easier with their helpfulness, kindness, and willingness to step in. We are lucky to have them!
Kerstin L.
VP Sales Operations

What They’re Saying About Eterna

The Eterna team makes my job easier with their helpfulness, kindness, and willingness to step in. We are lucky to have them!
Kerstin L.
VP Sales Operations
Very satisfied. Every task is completed accurately and to Palmetto standards.
Mark Z.
Sr. Project Engineering Mgr.
The Eterna team have helped increase our coverage for customer communication by 30%
Wesley A.
Director of Customer Service

How It Works

Our streamlined process gets you from talent need to fully operational team in four simple steps.

Discovery Call
We learn about your needs, culture, and specific requirements.
Talent Match
We present pre-vetted candidates aligned with your requirements.
Onboarding
Seamless integration of selected talent with your existing team.
Ongoing Support
Continuous performance monitoring and optimization.

Talent Roles for

Telecommunications & Utilities

Discover the specialized roles we can fill to support your business growth and operational needs.

NOC Analyst

Monitors network performance and identifies issues causing degraded performance or outages, coordinating swift remediation.

Network Monitoring
Incident Response
System Uptime
Telecommunications Network Engineer

Designs, implements, and maintains network systems (fiber optic, wireless, etc.) to ensure reliable high-speed communication.

Network Design
Fiber Optics
Infrastructure
RF Engineer

Designs and optimizes wireless communication networks by improving signal coverage and reducing interference.

Wireless Coverage
Signal Optimization
RF Planning
VoIP Engineer

Configures and maintains voice-over-IP and unified communication platforms, ensuring clear and reliable digital voice and video services.

VoIP Systems
Unified Communications
Troubleshooting
Telecom Project Manager

Telecom Project Manager – Leads the planning and execution of telecom infrastructure projects, managing timelines, budgets, and cross-functional teams to ensure successful deployment.

Project Planning
Budget Management
Cross-Functional Coordination
Telecom Data Analyst

Analyzes network usage and performance metrics to recommend improvements in capacity and service quality.

Network Analytics
Performance Metrics
Capacity Planning
Build Your Team  

Your Worldwide BPO Partner

Eterna connect businesses worldwide with exceptional professionals ready to elevate your operations.

200+

Professionals in our network

15+

Clients served

98%

Client satisfaction rate

24/7

Support availability

Ready to Build Your Industry Dream Team?

Start your journey to a more efficient, cost-effective talent solution today.

Book a Discovery Call