PowerUp Solutions is a residential solar company based in California. They design, install, and service home solar and battery systems, owning the entire journey for a homeowner: permitting, utility approvals, installation, and the ongoing support that follows once a system goes live.

When Jordan Trevino stepped into the Director of Operations role at PowerUp Solutions, bringing in Eterna was one of the first calls he made. He'd worked with Eterna before, and already knew what to expect: quality, reliable people he could add to his team with confidence.

PowerUp needed more than extra hands. As the business grew, its workflow, ticket queues, and internal communication needed to hold together under more volume and more moving parts. Jordan brought Eterna in to help build that foundation.

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Eterna placed a dedicated crew inside PowerUp Solutions' day-to-day operations, embedded closely enough to understand how the business runs rather than working at arm's length.

Reliable, Vetted Personnel

Because Jordan had worked with Eterna before, he already trusted the caliber of people Eterna would bring on. That meant PowerUp could add capacity without gambling on whether new hires would actually perform.

Stronger Workflow and Queues

The Eterna team helped rebuild the structure behind PowerUp's day-to-day workflow, giving the operations team clearer queues to work from as the business scaled.

Better Communication and Documentation

Alongside that, Eterna helped tighten up how the team documented work and communicated internally, replacing inconsistent notation with practices the wider team could rely on.

The partnership has become core to how PowerUp Solutions operates. In Jordan's words, the company would not function efficiently, or at all, without the Eterna crew. What began as operational support has become a team he considers vital to PowerUp Solutions' continued growth, and one he now recommends without hesitation to other companies weighing the same decision