About Eterna Indonesia

Eterna Indonesia is a fast-growing BPO company providing multiple business services including IT infrastructure, software development, security operations, and customer support. We bridge top talent from Southeast Asia with innovative U.S.-based businesses through our remote-first model. We are Great Place to Work® certified with over 200+ employees currently working with NASDAQ and Fortune 500 companies.

We are currently hiring an experienced Network Engineer / Network Architect to design, implement, and maintain enterprise-grade network infrastructure for our U.S.-based clients.

About the Role

You'll design, implement, and maintain LAN/WAN, Wi-Fi, SD-WAN, and VPN solutions for U.S. clients in a fully remote setup with night shift hours (Indonesian time). This role requires deep networking expertise and the ability to architect scalable, secure network solutions that meet enterprise requirements.

Key Responsibilities

• Design and configure routing, switching, VLANs, and network segmentation
• Implement and manage BGP, OSPF, EIGRP, and other routing protocols
• Design and maintain firewall rules, ACLs, and security policies
• Deploy and manage SD-WAN solutions for distributed environments
• Implement VPN solutions (site-to-site, remote access, SSL VPN)
• Perform network monitoring, capacity planning, and performance optimization
• Implement zero-trust network segmentation and security controls
• Troubleshoot complex network issues and provide root cause analysis
• Document network architecture, configurations, and change procedures
• Collaborate with security teams on network security initiatives

Requirements (Must-have)

• 3+ years of network engineering experience in enterprise environments
• Deep knowledge of routing, switching, and firewall design
• Strong understanding of TCP/IP, subnetting, VLANs, and network protocols
• Experience with network monitoring and troubleshooting tools
• Hands-on experience with enterprise network equipment (Cisco, Juniper, or similar)
• Familiarity with SD-WAN technologies and cloud networking
• Fluent in English (written and spoken) for technical communication
• Willingness to work night shift (Indonesian time) aligned to U.S. business hours

Preferred Qualifications

• Cisco CCNA (current track) or equivalent experience
• Cisco CCNP Enterprise, CCNP Security, or CCNP Data Center
• Juniper JNCIA, JNCIS, or JNCIP certifications
• Fortinet NSE or Palo Alto Networks PCNSA/PCNSE certifications
• Experience with network automation and scripting (Python, Ansible)
• Familiarity with cloud networking (AWS VPC, Azure VNet, GCP VPC)
• Experience with wireless network design and deployment
• Understanding of NIST CSF, CIS Controls, and security frameworks
• Prior experience with U.S.-based enterprise clients

Note: We welcome candidates who are pursuing these certifications or have equivalent demonstrated experience.

Tools & Technologies You May Use

Cisco IOS/NX-OS, Juniper Junos, Fortinet FortiOS, Palo Alto PAN-OS, Aruba, Meraki, SD-WAN platforms, Wireshark, SolarWinds, PRTG, NetFlow analyzers, network automation tools, VPN technologies.