About the Role

‍Eterna Indonesia is building a professional Security Operations capability in partnership with a U.S.-based cybersecurity firm launching a local SOC division. We’re hiring a SOC Analyst Level 1 to join our Jakarta Pusat team. This is an English-speaking, onsite role ideal for entry-level candidates or those with early SOC/IT experience who want structured mentorship and a clear career path into security operations.

Key Responsibilities

• Monitor SIEM, EDR/XDR, IDS/IPS, WAF/proxy and cloud telemetry for alerts and suspicious activity.
  
• Perform first-line triage: validate alerts, enrich with context, classify severity, and open/update incident tickets.
  
• Follow runbooks and playbooks to execute initial containment steps (host isolation, account locks, etc.).
  
• Escalate validated or complex incidents to L2/L3 with clear notes and preserved evidence.
  
• Maintain incident hygiene: accurate ticketing, timestamps, and evidence links.
  
• Participate in shift rotations and on-call duties as required.
  
• Support routine detection tuning and documentation updates.
  
• Learn threat actor behaviors, MITRE ATT&CK mappings, and SOC tooling through hands-on coaching.
  

Requirements (Must-have)

• 0–2 years experience in IT, security monitoring, helpdesk, or related roles.
  
• Basic understanding of networking (TCP/IP, DNS, HTTP/S) and operating systems (Windows & Linux).
  
• Comfortable reading basic logs and using ticketing systems (Jira, ServiceNow, etc.).
  
• Professional English (spoken & written) for collaboration and reporting.
  
• Attention to detail, methodical mindset, and ability to follow procedures under pressure.
  
• Willingness to work onsite in Jakarta Pusat and join shift/on-call rota.
  
• Availability to start within this week or next (preferred).
  

Preferred (Nice-to-have)

• Exposure to SIEM, EDR, or basic forensic concepts.
  
• Introductory scripting familiarity (Bash, PowerShell, Python).
  
• Security coursework, bootcamp experience, or entry-level certs (CompTIA Security+, or similar).
  

Tools & Technologies You May Use

Splunk / Elastic / Microsoft Sentinel (or similar SIEM), CrowdStrike / SentinelOne / Defender (EDR), basic Wireshark, Kibana, ticketing tools, runbook/playbook platforms.

Benefits & Total Rewards

• Private insurance (company-sponsored) including medical & dental.
  
• BPJS Kesehatan and BPJS Ketenagakerjaan (BPJS TK).
  
• Paid Time Off (PTO) — annual leave and sick leave per company policy and Indonesian law.
  
• E-cash allowance redeemable for work equipment, training/certification fees, or approved work expenses.
  
• Training & certification support and on-the-job mentorship.
  
• Exposure to international clients and professional SOC practices.
  
• Performance-based incentives and clear progression paths.